Free Shipping On All Products 4-18 Days

FAQS

How will my order be shipped?
Please read about our Shipping Information.

How can I contact you?
If you have any inquiries or questions, simply drop us an email at contact@santasgadgethelper.com or just visit the Contact Us section.

How long will my order take to arrive?
It depends on where you live and the item you ordered, your order can take 7-30 days. The Shipping time for each item is also noted on each item product page.

How do I track my package?
We will send you a tracking number when your order ships. Simply visit the 17Track website and enter the tracking number to see the shipping status of your package. Or you can just e-mail us or chat with us on Facebook Messenger if you want us to track your package.

Why is my shipment status not updating?
Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs.

I received a defected product. What do i do?
Our goal is to deliver the best quality items to our customers. Nonetheless, there are numerous elements that may have come about your items being damaged while being delivered to you.

In the event that you got a defected item, please get in touch with us by sending an email to contact@santasgadgethelper.com or just visit the Contact Us page within 14 days. And let us know your problem and please don't forget to attach photos/videos which can clearly show the issue.

What is your refund policy?
Please read about our refund policy. If you are not satisfied with your order for any reason, make sure to contact us at contact@santasgadgethelper.com or just visit the Contact Us section.